Refund Policy
At Truck QR, we are committed to customer satisfaction and service transparency. The following refund policy applies to all purchases made through our platform:
Non-Refundable Fees
The one-time setup fee of $35 per unit is non-refundable under all circumstances. This fee covers account configuration, system integration, and production/shipping of QR code stickers.
Satisfaction Guarantee
We offer a 30-day satisfaction guarantee. If you are not satisfied with the Truck QR service for any reason within the first 30 days of activation, you may request a full refund of your annual subscription fees.
Annual Subscription Refunds
Refunds requested after the 30-day window will not be honored. All annual subscription payments are final after the guarantee period.
Refund Process
To request a refund, please email truckqrsales@gmail.com with your company name, account details, and reason for the request. Approved refunds will be processed within 7 business days.
Prorated Refunds
Prorated refunds may be considered on a case-by-case basis within the initial 30-day window only. After this period, no prorated or partial refunds will be issued for unused services.